Effective Date: ____
1. Data Controller
· Macioce Pasticceria di Eleonora Macioce
Piazza Umberto I, 31
03041 Alvito (FR), Italy
VAT No.: 03142880602
Email: support@maciocepasticceria.it
Phone: +39 0775 510517
Data Controller: Eleonora Macioce
Macioce Pasticceria operates the website https://www.maciocepasticceria.it, whose access credentials are stored and regularly updated in accordance with our internal security policies.
This Privacy Policy explains our practices regarding the collection, use, and disclosure of personal data when you use our Service, as well as the choices available to you concerning that data.
We use your information to provide, maintain, and improve our Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy. Unless otherwise defined herein, the terms used in this Privacy Policy have the same meanings as those set out in our Terms and Conditions and applicable law.
Information Collection and Use
We collect different types of information for various purposes in order to provide and improve our Service. We do not collect sensitive personal data or information relating to religious beliefs, moral convictions, health conditions, or other particularly sensitive personal information.
Types of Data Collected
Personal Data
While using our Service, we may ask you to provide certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:
Email address
First and last name
Telephone number
Street address, city, province/state, postal code, and country
Company name
Billing and Shipping Information: Full shipping address (street, house number, postal code, city, province/state), billing address (if different), Tax Identification Number or VAT Number (when an invoice is requested)
Payment Information: Information relating to your chosen payment method. Financial transactions are processed securely through encrypted third-party payment gateways such as Stripe or PayPal. Macioce Pasticceria does not store or have access to your complete credit card or bank account details.
Cookies and Usage Data
We may also collect information about how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g., IP address), browser type and version, the pages of our Service that you visit, the date and time of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
Tracking Technologies and Cookies
We use cookies and similar tracking technologies to monitor activity on our Service and to store certain information.
Cookies are small data files that may include an anonymous unique identifier. They are sent to your browser by a website and stored on your device. We also use other tracking technologies, such as web beacons, tags, and scripts, to collect and track information and to improve and analyze our Service.
You can instruct your browser to refuse all cookies or to notify you when a cookie is being sent. However, if you choose not to accept cookies, you may not be able to use certain features of our Service.
Examples of the cookies we use include:
Session Cookies: Used to operate and maintain our Service.
• Preference Cookies: Used to remember your preferences and various settings.
• Security Cookies: Used for security purposes.
Use of Data
Utilizziamo i dati raccolti per vari scopi:
To provide, operate, and maintain our Service.
• To notify you about changes to our Service.
To enable you to participate in interactive features of our Service when you choose to do so.
To provide customer care and support.
To analyze usage and improve the quality and performance of our Service.
To monitor the use of our Service.
To detect, prevent, and resolve technical issues.
Order Processing: To process, manage, and fulfill orders placed through our e-commerce platform for food products and handcrafted specialties, including shopping cart management.
• Administrative and Tax Purposes: To issue receipts and invoices in compliance with applicable Italian and European legal requirements.
• Shipping and Delivery: To share the information necessary for delivery (such as your name, shipping address, and telephone number) with third-party couriers responsible for transporting and delivering your order.
• Shipping and Delivery: To share the information necessary for delivery (such as your name, shipping address, and telephone number) with third-party couriers responsible for transporting and delivering your order.

Data Transfers
Your information, including Personal Data, may be transferred to—and maintained on—computers located outside your state, province, country, or other governmental jurisdiction, where data protection laws may differ from those in your jurisdiction.
If you are located outside Italy and choose to provide us with your information, please note that your data, including Personal Data, will be transferred to and processed in Italy.
By accepting this Privacy Policy and submitting your information, you consent to this transfer.
We will take all reasonably necessary measures to ensure that your data is treated securely and in accordance with this Privacy Policy. No transfer of your Personal Data will take place unless appropriate safeguards are in place to ensure the security of your data and other personal information.
Legal Requirements
Se richiesto dalle Autorità competenti, potremmo divulgare i vostri dati personali in buona fede, ritenendo che tale azione sia necessaria per:
• Comply with a legal obligation.
• Comply with a legal obligation.
• Prevent or investigate possible wrongdoing in connection with the Service.
• Protect the personal safety of users of the Service or the public.
• Protect against legal liability.

Data Security
The security of your Personal Data is important to us. However, please be aware that no method of transmission over the Internet or method of electronic storage is completely secure. While we strive to use commercially acceptable means to protect your Personal Data, including secure servers and SSL-encrypted connections, we cannot guarantee its absolute security.
E-commerce Transaction Security
All payment transactions carried out through our e-commerce platform are protected using HTTPS/SSL (Secure Sockets Layer) encryption. The Data Controller does not store any credit card information in the website’s databases. All payment information is processed securely through PCI DSS-compliant third-party payment service providers.
Service Providers
We may engage third-party companies and individuals (“Service Providers”) to facilitate our Service, provide the Service on our behalf, perform Service-related activities, or assist us in analyzing how our Service is used.
These Service Providers have access to your Personal Data only to the extent necessary to perform these tasks on our behalf and are contractually obligated not to disclose or use your information for any other purpose.
Payment Gateways and Logistics Services (E-commerce)
To ensure the proper operation of our online store, your Personal Data may be shared with third parties strictly necessary for the performance of the sales contract, including:
Electronic Payment Service Providers: Secure third-party payment platforms (such as PayPal, Stripe, Nexi, or Scalapay) responsible for processing financial transactions in a secure and encrypted environment.
Shipping and Logistics Providers: National and international courier companies responsible for delivering purchased products. These providers process Personal Data solely for the purpose of fulfilling deliveries and act as independent data controllers where required by applicable law.
Analytics
We use Google Analytics 4 to monitor and analyze website traffic in order to improve the performance and usability of our website.
Google Analytics is a web analytics service provided by Google LLC that collects information about website usage. Google uses this information to analyze website traffic, generate statistical reports, and improve its services. The collected information may also be shared with other Google services and used to personalize advertisements within Google’s advertising network, where applicable.
You may opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on, which prevents Google Analytics JavaScript (ga.js, analytics.js, and related libraries) from collecting information about your visits.
For more information about Google’s privacy practices, please visit the Google Privacy Policy:
https://policies.google.com/privacy
Links to Other Websites
Our Service may contain links to third-party websites that are not operated or controlled by us. If you click on a third-party link, you will be redirected to that third party’s website.
We strongly encourage you to review the Privacy Policy of every website you visit. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.
Children’s Privacy
Our Service is not intended for children under the age required by applicable data protection laws. We do not knowingly collect Personal Data from children without an appropriate legal basis or parental authorization where required.
If you believe that a child has provided us with Personal Data, please contact us immediately so that we can take appropriate steps to delete such information from our records.